Sales Policy

1. Order Acceptance

All orders placed on our website are subject to acceptance and confirmation. We reserve the right to refuse or cancel any order for any reason, including but not limited to stock limitations, inaccuracies in product or pricing information, or suspected fraudulent activity. An order confirmation email does not guarantee acceptance but serves as an acknowledgment of receipt. A sales contract is only formed when the product has been dispatched and you receive a shipping confirmation.

2. Pricing and Availability

While we strive to ensure the accuracy of all pricing and product information on our website, prices may be subject to change without prior notice due to market conditions, supplier changes, or promotional adjustments. Product availability is not guaranteed and may vary depending on demand and inventory levels. If an item you ordered becomes unavailable, we will notify you promptly and provide options for a replacement, refund, or revised delivery schedule.

3. Order Modifications

To ensure fast processing and timely delivery, orders are generally processed shortly after they are placed. Once your order has entered the processing stage, modifications such as changes to item quantities, address corrections, or payment method updates cannot be guaranteed. If you need to make any changes, please contact our customer service team as soon as possible after placing the order. We will do our best to accommodate your request, but we cannot guarantee success once fulfillment has begun.

4. Promotions and Discounts

From time to time, we may offer promotional discounts, coupon codes, or limited-time offers. These promotions must be applied at checkout and cannot be retroactively added to an order after it has been placed. Each promotional offer is subject to its own terms and conditions, including eligibility requirements, expiration dates, and product exclusions. We reserve the right to modify or cancel promotions at any time without prior notice.

5. Customer Responsibility

It is the customer’s responsibility to ensure that all order details, including product selection, quantities, and shipping information, are accurate and complete before finalizing a purchase. We are not liable for delays, lost shipments, or additional costs resulting from incorrect address entries or product selections. Please review all order details carefully and reach out to our support team immediately if you discover any errors.

6. Fraudulent Activity

To protect our business and customers, we actively monitor all orders for signs of suspicious or fraudulent behavior. If an order is deemed high-risk or appears to be fraudulent, we reserve the right to cancel it without prior notice and may contact you to verify identity or payment details. In cases of confirmed fraud or abuse, we may report the activity to the relevant authorities or financial institutions. We take such matters seriously and appreciate your understanding and cooperation.