Shipping Policy

1. Processing Time

All orders are processed within 1–3 business days after payment is received and confirmed. Please note that we do not process or ship orders on weekends or public holidays. During peak seasons or promotional periods, processing times may be slightly extended. Once your order is processed, it will be handed over to the shipping carrier for dispatch, and you will receive a tracking number via email.

2. Shipping Methods

We offer a range of shipping options to suit your needs, including standard and express delivery services. Shipping providers may vary depending on your location and the type of products ordered. You will be able to select your preferred shipping method during the checkout process. Each option will display an estimated delivery timeframe to help you choose the best method for your needs.

3. Shipping Charges

Shipping costs are calculated automatically at checkout based on several factors, including your delivery address, the weight and dimensions of the items ordered, and your selected shipping method. Any applicable shipping charges will be clearly displayed before you confirm your purchase. Occasionally, we may offer free shipping promotions, which will be highlighted on our website or promotional materials.

4. Delivery Timeframes

Standard shipping typically takes 3–7 business days from the date of dispatch, depending on your location. Express shipping options are available for faster delivery and usually arrive within 1–3 business days. Please note that delivery timeframes are estimates and may vary due to factors such as weather conditions, customs clearance, or courier delays. We make every effort to ensure timely delivery but cannot guarantee exact arrival dates.

5. International Shipping

We proudly offer international shipping to many countries around the world. Please be aware that international orders may be subject to customs duties, import taxes, or additional fees imposed by your country’s customs authorities. These charges are the responsibility of the customer and are not included in the purchase price or shipping fee. We recommend contacting your local customs office for more information regarding import regulations.

6. Lost or Delayed Shipments

While we strive to ensure all orders arrive on time, we are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances. If your order is significantly delayed or appears lost, please contact our customer service team with your order number and tracking details. We will work with the courier to investigate the issue and, if necessary, provide a suitable resolution such as a replacement or refund, in accordance with our policies.